WhatsApp cart recovery that pays for itself
An AI agent that wins back abandoned carts over WhatsApp on your own number. Compliant, opt-in, and billed only on the revenue it recovers.
What is WhatsApp cart recovery?
WhatsApp cart recovery re-engages shoppers who left checkout by messaging them on WhatsApp — on your own business number — instead of hoping an email gets opened. Hapee runs this as an AI agent: it spots the abandoned cart, filters out bots, waits out your window, then drafts and sends a Meta-approved message. You pay only a share of the revenue it actually brings back.
Why WhatsApp beats email and SMS
Messages that get read
WhatsApp open rates dwarf email. The cart reminder lands where the shopper already talks to friends and brands, not in a crowded promotions tab.
A real conversation
Shoppers can reply, ask a question, or settle a doubt — and the agent answers inside WhatsApp's customer-service window. SMS is one-way; this is a dialogue that closes sales.
On your own number
Outreach comes from your verified WhatsApp Business number as an approved template, so it reads as your brand — not a stranger or a spoofed shortcode.
How the agent recovers a cart
- 1
Detect the abandoned cart
Your store hands the cart to Hapee the moment a shopper leaves checkout, with order value and contact details.
- 2
Filter out bots
Every cart is classified first; only verified-human carts move forward, so outreach and billing never touch bot traffic.
- 3
Decide and draft
A two-step AI agent decides whether reaching out is worthwhile, then drafts a message tuned to the cart — and skips if it is unsure.
- 4
Send and recover
The first message goes out as an approved template on your WhatsApp number. When the order completes, Hapee attributes the recovery and bills on results.
Only real shoppers, never bots
The bot filter is the moat. Before any message is sent, each cart is classified, and only verified-human carts are pursued. You never pay to chase bot traffic, and your WhatsApp number is never burned on junk outreach.
Pay only when a cart comes back
There is no subscription and no setup fee. Hapee charges a percentage of the revenue it recovers — so a recovered order more than covers its own cost, and if nothing is recovered, you pay nothing.
WhatsApp cart recovery — FAQ
- When a shopper abandons checkout, your store sends the cart to Hapee. A bot filter discards non-human carts, Hapee waits out your abandonment window, and an AI agent then decides whether to reach out and drafts the message. The first message is sent as a Meta-approved WhatsApp template from your own number; when the order completes, Hapee attributes the recovery and bills only on that result.
- WhatsApp open rates sit far above email, messages land in a channel shoppers actually read, and replies are conversational rather than one-way. Unlike SMS it carries rich context and brand identity, and unlike email it rarely gets buried — so the same recovered cart converts more often on WhatsApp.
- Yes. The first outreach is always a Meta-approved template, and free-form messages only happen inside WhatsApp's 24-hour customer-service window opened by the shopper's own reply. Messages are sent from your verified WhatsApp Business number, and the merchant warrants that the shopper opted in.
- Recovery depends on your store, basket value, and audience, so Hapee does not promise a fixed number. Because you only pay a share of revenue Hapee actually wins back, the economics work regardless of the rate — every recovered order more than covers its own fee.
- There is no subscription and no upfront fee. Hapee charges a percentage of the revenue it recovers — no recovery, no fee. Your rate is agreed before you go live and applies only to verified-human recoveries within a 7-day window.